Privacy Policy

How we handle the information you share with us — clearly, honestly, and with your trust in mind.

At Cambridge Publishings, your privacy is something we take seriously — not as a legal checkbox, but as a genuine commitment to the authors and clients who trust us with their creative work and personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices you have. We've written it in plain language because we believe transparency shouldn't require a law degree to understand.

By using our website or services — including ghostwriting, publishing, editing, book marketing, and all related offerings — you acknowledge the practices described here. If you ever have questions, our team is always happy to talk.

Information We Observe from Visitors

When someone browses our website, certain technical details are automatically recorded by standard web server software. This includes information like the type of browser being used, language settings, the page that referred you to us, and the date and time of your visit.

This type of data is not connected to any individual identity. We use it purely to understand general traffic patterns — what's being read, where visitors come from, and how our site performs. Occasionally, we may publish broad summaries of this data (for example, noting which service pages receive the most interest), but never in a way that identifies anyone personally.

We may also log IP addresses associated with form submissions or logged-in users for security and spam-prevention purposes. These records are handled with the same discretion as any personally identifying information.

Information You Choose to Share

There are moments when interacting with Cambridge Publishings requires you to provide personal details — and we only collect what's genuinely necessary for the interaction at hand.

Depending on how you engage with us, this may include:

• Your name and email address when you reach out through a contact or inquiry form
• Phone number or mailing address if required to fulfill a service agreement
• Project details — such as manuscript files, writing samples, or creative briefs — shared during onboarding or collaboration
• Billing and payment details, processed securely through trusted third-party payment processors
• Communications such as emails, support requests, or written feedback submitted to our team

You are never required to submit personal information simply to browse our website. Only certain interactions — like requesting a quote, starting a project, or leaving a comment — will prompt us to ask for it.

How Your Information Is Put to Work

Every piece of information Cambridge Publishings collects serves a clear and defined purpose. We do not collect data speculatively or for reasons beyond what is described here.

We use your information to:

• Deliver and manage the publishing, writing, editing, or marketing services you've requested
• Respond to inquiries, support requests, and project communications in a timely manner
• Send important updates related to your ongoing project or account status
• Occasionally share relevant news, offers, or service updates — only where you've expressed interest or opted in
• Identify and resolve technical issues to keep our website and service delivery running smoothly
• Fulfil any legal or contractual obligations connected to your engagement with us

We will never sell your personal information. We will never use it to make unsolicited marketing contact unrelated to your work with us. Our goal is always to serve you — not to monetize your data.

When We Share Information — and With Whom

Cambridge Publishings does not distribute your personal information to outside parties for their own commercial use. However, delivering a professional publishing service sometimes requires the involvement of trusted partners and service providers.

We may share relevant information with:

• Contracted team members or freelance contributors who assist in fulfilling your specific project (subject to confidentiality agreements)
• Secure payment processors that handle billing transactions on our behalf
• Technology platforms that support our operations — such as project management tools, email delivery services, or cloud storage providers

Each of these parties receives only the information needed to perform their function. They are not authorized to use your data for any other purpose, and they are bound by appropriate confidentiality and data-use commitments.

Beyond these operational circumstances, Cambridge Publishings may disclose personal information only if required to do so by law, court order, or a government authority — or where disclosure is reasonably necessary to protect the rights, safety, or property of our clients, team, or the general public.

In the unlikely event that Cambridge Publishings undergoes a business acquisition, merger, or ownership transfer, client information held at that time may form part of the transferred assets. Any successor entity would be expected to continue honoring the terms of this policy.

How We Protect Your Information

Keeping your information secure is a responsibility we take seriously at every level of our operations. Cambridge Publishings implements a range of reasonable and industry-aligned safeguards designed to protect personal data from unauthorized access, misuse, alteration, or loss.

These measures include secure data transmission protocols, restricted internal access based on operational need, and regular reviews of our storage and handling practices. We do not retain sensitive information on public-facing systems and actively work to minimize unnecessary data exposure.

While no digital system can guarantee absolute security, we make every reasonable effort to keep the information you share with us as protected as possible. If you ever have a concern about the security of your data, please contact us immediately.

Cookies & Website Tracking

Our website uses cookies — small text files stored on your device — to help deliver a better browsing experience. Cookies allow our site to remember certain preferences, recognize returning visitors, and analyze how pages are being used.

We use cookies for purposes such as:

• Maintaining session continuity so the site functions properly during your visit
• Understanding which sections of our site attract the most interest
• Supporting advertising partners who may display relevant promotions on our behalf

If you prefer not to accept cookies, most web browsers allow you to disable them through your settings. Please note that turning off cookies may affect how certain parts of our website display or function.

This policy governs cookies used directly by Cambridge Publishings. We are not responsible for cookie practices employed by any third-party advertisers or linked services.

Your Rights & Your Choices

We believe that the people who share their information with us should have a meaningful say in how it's used. As a client or visitor, you have the right to:

• Request a summary of the personal information Cambridge Publishings holds about you
• Ask us to update or correct any information that is inaccurate or outdated
• Withdraw consent for optional communications such as newsletters or promotional messages at any time
• Request the deletion of your personal data in circumstances where it is no longer needed for service delivery or legal compliance

To exercise any of these rights, simply reach out to our team using the contact details at the bottom of this page. We will respond promptly and work with you to address your request appropriately.

How Long We Keep Your Data

Cambridge Publishings retains personal information only for as long as it is genuinely necessary. The appropriate retention period depends on the nature of your engagement with us and any applicable legal or contractual requirements.

As a general principle:

• Project-related information is retained for the duration of active work and for a reasonable period afterward in case of follow-up needs
• Billing and transaction records are kept in line with standard financial record-keeping obligations
• General inquiry data is reviewed periodically and removed when it no longer serves a purpose

When information reaches the end of its retention period, it is securely removed from our systems. You may also request early deletion by contacting us directly, subject to any legal requirements that may require us to retain certain records.

Updates to This Policy

As Cambridge Publishings grows and evolves, this Privacy Policy may be updated from time to time to reflect changes in our practices, technology, or legal obligations. When that happens, the revised version will be published on this page with an updated effective date.

We encourage you to review this policy periodically so you remain informed. Continuing to use our website or services after a revision has been published will be understood as your acceptance of the updated terms. If a change is significant, we may also communicate it more directly — for example, through an email notice to active clients.

Historical versions of this policy are available upon request.